Skip to Content
Call Us Today! 484-341-7113
Top

April Customer Story: Outlet Mystery Solved

|

When a home electrical problem comes out of nowhere, it can feel unsettling fast. That is exactly what happened at the home of Larry, who recently shared his experience with Martella Electric Company after a sudden issue with several outlets across multiple rooms.

"I had a sudden, puzzling problem in several rooms in my house where some outlets worked but others did not. Will did a SUPER job in investigating the problems by finding and fixing a hidden sub-panel circuit breaker malfunction. VERY courteous and professional in every way."

- Larry

Digging Deep to Find a Hidden Panel Problem

Larry noticed that some outlets in his home worked while others went dead. Instead of treating it as a quick, surface-level fix, Will from Martella Electric Company took the time needed to track down the real source of the trouble in the electrical panels.

The issue turned out to be a malfunction in a hidden sub-panel circuit breaker. That kind of problem often shows up in older homes and can be hard to spot without patience, training, and a steady process. Will investigated carefully, walked through what he found, and addressed the faulty breaker so the system could function correctly again.

Service Rooted in Training, Safety, & Respect

We share this about the visit:

At Martella Electric Company, we don't ‘charge by the hour.' Our focus is on the safety of your home, not trying to get to our next call. Will spent the time needed to thoroughly investigate what was happening at Larry's home. By doing so, he was able to find the problem, review any options to resolve the issue, and successfully fix the problem.

Our electricians continually train so that they can walk in to your home as prepared as possible. Their training has them ready to handle the expected, but their experience has them prepared for the unexpected. The safety of your home has been our top priority for over 70 years. We pride ourselves not only in the work we perform but also in the manner in which we do it.

This visit also reflects several core values at Martella Electric Company: respect for the homeowner’s time, a focus on safety in every decision, and clear communication about what is happening inside the electrical panel. Our team brings upfront pricing, ongoing training, and experience with older homes to every call, so homeowners know what to expect from start to finish.

Need reliable electrical panel service from a courteous, well-trained team? Call Martella Electric Company today at (484) 341-7113 or contact us online to schedule service.