"Renew electric service"

Mark did an excellent job and was very thorough in his explanation of the work. Thank you.

- Patrick M

"An excellent electrician also friendly and represents company very well."

Pleased with service

- Lenard M

"Great and not pushy"

I had a brief education on a timer that had been installed years ago and was not working.The service person helped with this timer.I tell everyone of my your great service and your attention to detail.

- Janet M

"Martella Service & Mark Connor"

Awesome service and knowledgeable people doing great work. Mark was helpful, informative and thorough.

- Steven

"Great service! Came on a weekend. Prompt and polite."

Great service! Came on a weekend. Prompt and polite.

- Roberta P

"Great service"

"I call Martella Electric and ask for Mark because I have trust in both the company and in Mark that the work will be done correctly and completely.Kathy,who coordinates the appointmts (hope I've remembered her name), is professional with a very courteous,helpful manner.Appointmts are on time which is important.Mark, the electrician, has done work in our house a couple times, and I appreciate his work skill and manners.He's always very polite and willing to answer questions and/or explain something I don't understand.. If while working, he runs into something unexpected, he checks with me to ask what I want to do, and explains alternatives.All very important for customer satisfaction. Re pricing, I feel some of the prices are too high.This appointmt we had a fan installed in a bedrm.It was a Hunter 5 Minute Fan (supposed to be able to install in 5 minutes, which I know isn't necessarily true), and the charge was $198.This was in addition to a $218 charge to put in a fan box to support the fan.Mark told me the charges for both ahead of time, and said that was company policy, which I appreciate and respect.We also had a smoke alarm to install, and we were not charged for that, so that did help. The charge form is very clear which is good, and specific charges are listed, but it doesn't seem there's room for determining charge based on time spent/difficulty of the job.For instance, I can see that to install some fans in some locations, this charge might be necessary, but to install a simple fan in a twin house bedrm (no furniture to move), the charge doesn't seem to fit.The company does offer a discounted ""club rate""for customers, which also includes a free annual inspection of the home's electrical system. This is available for a $139 annual fee."

- MaryJo

"Great service, awesome guy"

Mark was extremely professional, walked me through the process and the price beforehand.Was thorough and polite and would certainly use him again.Glad you put the ad in the neighbor saver.Thank you.

- Nancy Q

"Fast same day service. Job completed within a few hours."

Mark was able to come early which allowed him to give an estimate and complete the job by early afternoon.

- Joseph F