Some customers make a lasting impression, and Fred is one of them. In December 5, 2025, Fred shared kind words about his recent electrical project with Martella Electric Company, and his message reflects what we work toward every day.
"We had Brian and his crew from Martella Electric Company do a previous job for us and we didn’t think twice about calling them again for some additional work we needed because they were absolutely fantastic. It is so nice when you are able to have the peace of mind that the folks you hire are truly good people, doing awesome work, and always looking out for your best interests."
– Fred
Listening First, Then Lighting the Way
Fred reached out for a major lighting project and had a very specific schedule. He needed the work done on a certain day, and our team arranged the visit to match his calendar. During the visit, Brian listened closely to what Fred wanted from his new lighting and talked through several options. By explaining each choice in clear, simple terms, Brian helped Fred decide how to move forward and stay in control of the project.
This kind of back-and-forth matters. When customers understand their options, they feel more confident about the work and the person doing it. For us, that trust means just as much as the finished job.
What Happens Before the Electrician Knocks
Fred’s experience started long before Brian parked in front of his home. As our team shared:
“Fred is a long-time customer and we appreciate his loyalty. It is our goal that every homeowner has the same positive experience as Fred. A lot happens behind the scenes before the electrician gets to the door. We work together as a team to ensure that we are on time and our techs are properly trained, professional, and prepared to provide high-quality work at a fair price.
We send our electrician out in what we call our ‘Warehouse on Wheels,’ which is stocked with over 1,000 parts. This means that the tech arrives at your door fully prepared over 90% of the time to do the work that day. This saves our customers time and frustration.
We pride ourselves in being a trustworthy company for the last 70 years. Making sure we send the ‘right’ tech to the ‘right’ customer, building relationships not just between the customer and the company but between the customer and the tech, is a big part of why we have so many repeat and referred customers.”
70 Years of Relationships & Repairs
Since 1955, Martella Electric Company has served Delaware County homeowners with electrical services rooted in integrity, punctuality, and respect for every home we enter. Our background-checked and drug-free team arrives in fully stocked vehicles, ready to handle a wide range of electrical needs with care and professionalism.
Fred’s words remind us why we do what we do: to earn trust, one visit at a time.
Ready to schedule your next electrical service? Call (484) 341-7113 or contact us online to book a visit with Martella Electric Company.